Frequently Asked Questions

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Products, Services, and Capabilities

What types of products can you fill?

We fill specialized liquid, gel, and cream products.

Are there products that you can't fill?

  • At this time, we are unable to fill the following types of products
    • Products that contain latex
    • Semi-solids (such as lip balms)
    • Powder/dry products
    • Tablets
    • Prescription products
    • Products that contain high alcohol percentages (our machinery can typically work with <30% alcohol content)

Can you fill viscous products?

Yes, we can typically fill viscous liquids, gels & creams.

Do you make or fill glass vials?

All of our blow-fill-seal ampoules/vials/dispensers are made of recyclable plastic. Blow-fill-seal technology integrates blow molding, filling, and sealing in one continuous process. Please contact us regarding any glass filling needs.

Can we buy your plastic blow-fill-seal dispensers and fill them in our facility?

No, based on the filling process, we are unable to. We are happy to fill your liquid & gel product in our dispensers within our facility.

Can you fill a product that requires a sterile fill?

Although Unicep is a non-sterile manufacturer, we can refer you to companies that provide terminal sterilization to meet your sterile requirements. 

Do you sell machinery for filling?

No, we don't sell machinery. We are happy to fill your liquid & gel products in our facilities.

Do you have a clean room?

No, we do not have a clean room. Our facility is subjected to, and environmentally monitored to, ISO Class 8 standards via particle count and viable particulate testing though we are not formally validated to the standard.

Is your facility FDA registered?

Yes, we are FDA registered, ISO13485 certified, and cGMP compliant.

Can you provide testing for compatibility and stability?

Yes, we can provide this type of testing. Please contact us to discuss your requirements and how we can meet your specific needs.

Can Unicep formulate a product for me?

We offer formulation assistance in conjunction with a liquid filling agreement. We partner with each client to ensure the compounding of their formulation meets their requirements. We offer full support of tech transfers, batch records, and mix instructions for products manufactured at Unicep's facility.  We assist with product line enhancements or help in solving complex formulation issues.

Can you mix my product if I provide a formulation? Do I need to provide the ingredients?

Yes. With a supplied formation, we can compound your product. We source ingredients based on your specifications. If you have preferred sources for your ingredients, we are happy to discuss how we can partner with your preferred suppliers.

Can I ship you my product in bulk form?

Yes. We can receive bulk product for filling.

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Getting Started

What are your average lead times?

Our lead times vary based on the services that you require. Once we understand the scope of your project, we can provide an estimated lead time.

Do you have quantity minimums?

Our minimum run requirements are based on your packaging choice and any compounding requirements. Once we understand the scope of your project, we can provide our minimum requirements.

Can we tour both of your facilities in Sandpoint, ID and Spokane, WA?

We welcome visits from our customers' project teams. Please contact your assigned Program Manager to make arrangements.

Do you offer a pre-production run for market testing?

Yes, we can support pre-production runs as part of our New Product Introduction process.

Where will my product ship from?

Your final packaged products will ship from our dock in Spokane, WA.

Do I need to supply the packaging for you to fill my product?

Our blow-fill-seal single use dispensers are created in our facility through a blow molding process. All other packaging such as, tubes, pumps, cartons, syringes, and pouch materials are sourced through our approved suppliers. If you have a preferred source, we are happy to discuss how we can partner with your preferred supplier.

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Requesting Your Quote

What are some questions Unicep will ask to get my project started?

Due to the specialized nature of the work we do, Unicep works with prospective partners to ensure our capabilities are the right match for their project needs. Some of the questions we ask to ensure alignment are:

  • What is the product that you are interested in packaging?
  • What is the product used for?
  • What type of package have you chosen for your product?
  • What is the FDA classification of the product?
  • What are the product claims?
  • Will you be shipping us bulk product to fill or will we be mixing your product at our facility?
  • What are the ingredients of your product?
  • What type of testing do you require?
  • What are your initial order quantities & annual predictions?
  • What is your target pricing and product launch date?

What does Unicep need to provide my formal quotation?

  1. Mutual NDA executed. We are happy to forward Unicep's mutual NDA for your review. Non Disclosure agreements are very important if you share information with another company for any reason, or if you hire an outside contractor, like Unicep, to work for your business. As the name suggests, a mutual NDA allows you and Unicep to protect confidential information.

  2. SDS document for your product received. Our team must review and approve your product for our facility prior to receiving a product sample. SDS documents contain data regarding the properties of a particular substance. These documents are an important component of product stewardship and workplace safety and are intended to provide workers with procedures for handling substances in a safe manner.  Unicep must review all SDS documents prior to quoting or contracting with any company.

  3. Small sample (~2 oz.) of your product. We fill a variety of specialized liquid and gel products in our facility. Prior to placing any new products in our facility and fill systems, we must ensure that we are free from any potential cross contamination and that we can 'clean without a trace' between product runs.

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